Payment Policy
Payment Policy
Dear customers, Tailvia offers a range of secure payment methods to make checkout simple, safe, and convenient.
Accepted Payment Methods
We currently accept the following payment methods, where available at checkout:
- American Express
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- Visa
All available payment options will be shown at checkout before you complete your order.
Secure Payment Processing
Payments are processed securely through Shopify Payments and other PCI-DSS compliant payment providers.
Tailvia does not store full credit card numbers or sensitive payment details on our servers.
Your payment information is encrypted and processed securely by our payment providers.
Order Confirmation
After placing your order, you will receive an order confirmation email at the email address provided during checkout.
Please review your order confirmation carefully and contact us as soon as possible if any information is incorrect.
Refunds
Approved refunds are issued to the original payment method used at checkout.
Once a refund is approved, it will typically be processed within 14 business days. Your bank or payment provider may take additional time to post the refund to your account.
Contact Information
- Website: www.tailvia.com
- Brand: Tailvia
- Email: info@tailvia.com
- Contact form: Available on our Contact Us page
- Customer service hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.
- Response time: Within 24 hours on business days